Terms & Conditions
Please read these terms carefully before using our services
1. Introduction
Welcome to astrovela. These Terms and Conditions govern your use of our website, products, and services. By accessing or using astrovela, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access our services.
2. Definitions
"Service" refers to the astrovela website, mobile application, and personalized astrology products.
"User," "You," and "Your" refers to the individual accessing or using the Service.
"Company," "We," "Us," and "Our" refers to astrovela.
"Content" refers to text, images, audio, video, and other material provided through the Service.
3. Account Registration
Some features of our Service require registration. You must provide accurate and complete information and maintain the security of your account. You are responsible for all activities that occur under your account and must notify us immediately of any unauthorized use.
4. Products and Services
4.1 Personalized Astrology Books
Our personalized astrology books are created based on the information you provide. The accuracy of your reading depends on providing correct birth information. We strive to provide accurate astrological interpretations, but results may vary based on individual circumstances.
4.2 Subscription Services
Our subscription services are billed on a recurring basis. You can cancel your subscription at any time, and your subscription will continue until the end of the current billing period. No refunds or credits will be provided for partial subscription periods.
5. Payments and Billing
All payments are processed securely through our payment processors. By providing payment information, you represent that you are authorized to use the payment method. Prices for products and services are subject to change without notice. We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
6. Shipping and Delivery
Physical products are typically shipped within 3-5 business days of order confirmation. Delivery times vary based on location. Digital products are typically delivered via email within 24 hours of purchase. We are not responsible for delays due to customs, postal service issues, or incorrect shipping information.
7. Refunds and Returns
Due to the personalized nature of our products, we cannot accept returns or provide refunds unless the product is materially defective. If you receive a defective product, please contact us within 14 days of receipt.
8. Intellectual Property
All content included on the Service, such as text, graphics, logos, and software, is the property of astrovela or its content suppliers and protected by copyright and other laws. Our trademarks and trade dress may not be used in connection with any product or service without prior written consent.
9. User Content
By submitting content to our Service (such as reviews or testimonials), you grant us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, modify, adapt, publish, translate, and distribute it in any media.
10. Disclaimers
Our Service and products are provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding the operation of our Service or the information, content, or materials included. Our astrological interpretations should not be considered as professional advice for medical, financial, legal, or psychological matters.
11. Limitation of Liability
In no event shall astrovela be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of or inability to use the Service.
12. Indemnification
You agree to defend, indemnify, and hold harmless astrovela from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms or your use of the Service.
13. Governing Law
These Terms shall be governed by the laws of the jurisdiction in which astrovela is established, without regard to its conflict of law provisions.
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the new Terms on our website or sending you an email. Your continued use of the Service constitutes your acceptance of the revised Terms.
15. Contact Us
If you have any questions about these Terms, please contact us at legal@astrovela.com.
Last updated: December 1, 2023